When a task is sent to a client it comes from your user name not Nekst
This will create a more personal experience between the agent and client. It will look like it is being sent by the agent and not a company.
The email will come from the name of the “Manager” (e.g. Jim Smith) but the email address has to be from the system (noreply@nekstapp.com). The reason for this is to decrease issues with spam and emails being blocked since email filters will recognize that the IP address associated with the email does not match your personal address.
-
Joy commented
Yes! this would be great!
-
AdminNekst (Nekst, Nekst ) commented
We will be looking at allowing for agent branding of emails and within the application. Stay tuned!